TERMS AND CONDITIONS OF PURCHASE of WWW.SATIATA.ES

INTRODUCTION

The purpose of this document is to establish the conditions of use of the WWW.SATIATA.ES page as well as the conditions of purchase of products through it by users.
We ask you to carefully read these TERMS AND CONDITIONS OF PURCHASE as well as the PRIVACY POLICY before using this website. If you wish, you can print these conditions. By using this website or placing an order through it, the user accepts our TERMS AND CONDITIONS OF PURCHASE as well as our PRIVACY POLICY, so if you do not agree, you should not use the website.

GENERAL INFORMATION

In compliance with the duty of information contained in art. 10 of Law 34/2002 of July 11, on Information Society Services and Electronic Commerce, we inform you that the ownership of the website corresponds to EVA MARÍA CANDELA BELTRA CIF/NIF 33491617Y, address located at CALLE PARTIDA CACHAPETS Nº 160, CREVILLENTE (ALICANTE), 03330 and with email EVA@SATIATA.ES and telephone number 615406800, hereinafter EVA MARÍA CANDELA BELTRA.

USE OF THE SITE

By using this website and placing orders through it, the user agrees to the following:
* Use the website solely for the purpose of viewing products and placing orders.
* Do not place any fraudulent or false orders. If an order is reasonably considered to be fraudulent, EVA MARÍA CANDELA BELTRA is authorized to cancel it and inform the relevant authorities.
* Have legal capacity to enter into contracts (the user declares to be over 18 years of age).
* Provide your contact information in a truthful and accurate manner in order to be able to ship orders.

PERSONAL DATA PROTECTION

EVA MARÍA CANDELA BELTRA informs the users of this website about its policy regarding the treatment and protection of personal data that may be collected by browsing or contracting services through the privacy policy. You can access the privacy policy from the website at any time.

PURCHASE CONDITIONS

Service availability. Users have the possibility of placing orders for the items offered through the website both for shipment to an address within Spanish territory and to a European destination.

Language.

The contract will be formalized in Spanish.

Product availability.

Orders are subject to product availability. If difficulties arise regarding the supply of the products or if there are no items left in stock, EVA MARÍA CANDELA BELTRA will inform the customer of such circumstance, either by email or by telephone and will refund any amount paid for the product or products not available. or will exchange the product for another of the same value, as the customer decides.

Product prices.

The prices of the items include all current taxes, but shipping costs are not included, which will be added to the total amount. EVA MARÍA CANDELA BELTRA reserves the right to modify prices at any time, although the products will be invoiced based on the price in force at the time of placing the order (subject to product availability).
The purchase order will indicate the total price of the product/products, including VAT and the corresponding shipping costs, as indicated in the following sections.
The applicable VAT rate will be the one legally in force at all times depending on the specific article in question.
For orders destined for the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT by application of the provisions of article 21 of Law 37/1992, without prejudice to the application of the corresponding taxes and tariffs in accordance with current regulations. in each of these territories.

Shipping costs to addresses in Spanish territory.

For orders less than €100, shipping costs amount to €6 in the peninsula, €10 to the Balearic Islands and €12 to the Canary Islands, an amount that must be added to the total amount. Shipping costs will therefore be the responsibility of the customer.
For orders equal to or greater than €100, shipping costs will not be applied.

Shipping costs to addresses outside Spanish territory.

For orders destined for Portugal, shipping costs amount to €6.
For all orders destined for any country within the Union, shipping costs amount to €26, an amount that must be added to the total price. Shipping costs will therefore be the responsibility of the customer.

How to place an order

. To place an order you must select the desired item or items. Once you have selected all the items you want, they will be added to your shopping cart. The next step will be to process the order and make payment. To do this, you must follow the steps requested on the website and follow the purchase instructions that appear on the screen. You will only be asked for the data necessary for the purchase and subsequent delivery of the order. Before formalizing the purchase you must EXPRESSLY ACCEPT these conditions, as well as the privacy policy.
The data recorded by the website constitutes proof of the transactions carried out. The customer will receive confirmation of the order via email.
During the process, before making payment, you can modify the details of your order. The order is not formalized until the process is complete, which will occur when payment has been made. Clicking on “Pay” implies that you purchase and pay for the selected items; this step represents a binding commitment.
There are no purchase limits. The user can place the order for the number of items they want, without established minimums or maximums.

Right to cancel the order.

EVA MARÍA CANDELA BELTRA reserves the right to reject an order from a client with whom there is a dispute.
Likewise, EVA MARÍA CANDELA BELTRA has the right to reject or cancel an order for justified reasons, such as:
* Due to an error in billing information (that is incorrect or impossible to verify)
* If there is suspicion of fraud with the bank card
* If it is not possible to send it to the indicated address
* If there are reasons why it is suspected that the user is not a final consumer
*If the user is under 18 years old
*If full payment has not been made.

Way to pay.

You can use as a means of payment: bank card, Bizum or cash on delivery.

Payments are only accepted in EUROS.

By paying by card and in the event that any incident occurs during the process (for example, the terminal reports that the card has been denied), the order will be canceled automatically. The payment system by bank card is carried out through the “REDSYS” payment gateway.
By clicking “Pay” the user is confirming payment for the order as well as that the credit card is theirs. To minimize the risk of unauthorized access, your credit card details will be encrypted. Credit cards will be subject to verification and authorization by the issuing entity, but if said entity does not authorize the payment, the order will be automatically cancelled, with the system informing the customer of said cancellation.
In the case of selecting the payment system through Paypal, PayPal will be the payment platform and it will be carried out following the conditions of said payment platform.
EVA MARÍA CANDELA BELTRA also offers you the possibility of making payment by bank transfer.
The order will be sent to the address you indicate once the payment of the total amount of the order has been confirmed. If the amount is not the total, EVA MARÍA CANDELA BELTRA reserves the right not to send the order until it has been fully paid by the customer.

Delivery.

The products will be sent to the address indicated by the user.
The delivery time ranges between 24 and 72 hours (business days) for addresses on the peninsula and 7 business days for deliveries to the Balearic Islands, Canary Islands, Ceuta and Melilla.
The delivery time for addresses outside Spanish territory ranges between 7 and 10 business days.
The indicated deadlines will be respected as long as there are no unforeseen or extraordinary circumstances beyond our control. If for any reason we cannot meet the delivery date, we will inform you of this circumstance and give you the option of continuing with the purchase by establishing a new delivery date or canceling the order with a full refund of the price paid.
For the purposes of these conditions, it will be understood that “delivery” has occurred or that the order has been “delivered” at the time in which you or a third party indicated by you acquires material possession of the products, which is will prove receipt of the order at the agreed delivery address by signing.

Impossibility of delivery.

If it is impossible to deliver the order to the indicated address, EVA MARÍA CANDELA BELTRA will try to deliver it to a third party indicated by the client or retry its delivery at a later date. To do this, we ask that if you are not going to be at home, you contact EVA MARÍA CANDELA BELTRA to arrange delivery on another day.
If within 15 days, counting from when your order is available for delivery, the order has not been delivered for reasons not attributable to EVA MARÍA CANDELA BELTRA, we will understand that you wish to withdraw from the contract and we will consider it resolved.
As a consequence of the termination of the contract, we will return all payments received from the user, including delivery costs without any undue delay and, in any case, within a maximum period of 14 days from the date on which we consider the contract resolved. Please keep in mind that transportation derived from the resolution may have an additional cost, so EVA MARÍA CANDELA BELTRA will be authorized to pass on the corresponding costs to you.

Cancellation of an order.

The user has the right to cancel an order without giving any explanation. This right is the right of withdrawal established by art. 102 Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws.
To cancel an order you can use the form provided in the link “RIGHT OF WITHDRAWAL” or you can notify it by email to EVA@SATIATA.ES by postal mail to the address CALLE PARTIDA CACHAPETS Nº 160, CREVILLENTE (ALICANTE), 03330.
If you send us an email or written communication, please include the details of your order to help us identify it.
The withdrawal period will expire 14 calendar days from the day on which the customer or a third party indicated by the customer, other than the carrier, acquired material possession of the goods or in the event that the products that make up the order are delivered separately, 14 calendar days from the day on which the customer or a third party indicated by the customer, other than the carrier, acquired material possession of the last of the aforementioned products.
Once the right of withdrawal has been exercised, the user must send the delivered products to the indicated address, thereby assuming the return costs. Please note that if you decide to return the items to us postage collect we will be authorized to charge you for any costs we may incur.
The right to withdraw from the contract will apply exclusively to those products that are returned in the same conditions in which the customer received them. No refund will be made if the product has been used beyond simply opening it, products that are not in the same conditions in which they were delivered or that have suffered any damage, so you must be careful with the the product/s while they are in your possession. Please return the item using or including all of its original packaging with all tags. Please do not remove the tags until you are sure you want to keep each item.
After examining the item we will inform you if you are entitled to a refund of the amounts paid.
If the return includes the entire purchase, the correct procedure has been followed and the products are new and unused, we will refund the total purchase amount plus shipping costs within 14 days of receiving the order. cancelled.
If the return only includes part of the order, the correct procedure has been followed and the products are new and unused, we will only refund the value of the returned products, without shipping costs.

Return of defective products.

If you return the products to us because they are defective or the descriptions do not correspond to them, we will proceed to refund the full price of the products, along with the shipping costs derived from and the return of the item.

RESPONSIBILITIES

Access and use of this website is the responsibility of the users. It is not subject to warranty by EVA MARÍA CANDELA BELTRA:
- The infallibility, availability, continuity, non-existence of security deficiencies of the website.
- That the content of the page or the information that passes through it is free of viruses or other harmful elements, as well as errors, omissions or inaccuracies.
- Possible damages or losses that may arise from interferences, omissions, interruptions, computer viruses, breakdowns or disconnections in the operational functioning of the website.
- Delays or blockages in the use of this page caused by deficiencies or overloads of the data processing center, nor damage that may be caused by third parties through illegitimate interference that is beyond the control of EVA MARÍA CANDELA BELTRA.
- EVA MARÍA CANDELA BELTRA is exonerated from liability for any damage or harm that the user may suffer as a result of errors, defects or omissions in the information provided, provided that it comes from other sources.
Mere access to the website does not imply establishing any type of commercial relationship between EVA MARÍA CANDELA BELTRA and the user.
EVA MARÍA CANDELA BELTRA only supplies products for domestic and private use. The customer agrees not to use the product for commercial, advertising or resale purposes. EVA MARÍA CANDELA BELTRA has no liability for any loss of profits, loss of business, business interruption or loss of business opportunities of the client.

Transfer of rights and obligations.

The contract is binding for both the client and EVA MARíA CANDELA BELTRA, as well as for our respective successors, assigns and assigns. The client may not transmit, assign, encumber or in any other way transfer a contract or any of the rights or obligations derived from it, without having obtained the prior written consent of EVA MARÍA CANDELA BELTRA.
We may transfer, assign, charge, subcontract or otherwise transfer a contract or any of the rights or obligations derived from it, at any time during its validity. For the avoidance of doubt, such transmissions, assignments, liens or other transfers will not affect the rights that, if applicable, you, as a consumer, have recognized by law nor will they nullify, reduce or limit in any other way the guarantees, both express and implied. , which we could have granted.

INFORMATION AND CONTENTS OF THE WEBSITE

The information displayed on the website is current on the date of last update. EVA MARÍA CANDELA BELTRA reserves the right to update/modify/delete information on this website at any time and without prior notice.
In the event that the website contains links to other websites and materials from third parties, these links are provided for informational purposes only, without EVA MARÍA CANDELA BELTRA having any control over the content of said web pages or materials. We therefore accept no liability for any damage or loss arising from its use.
EVA MARÍA CANDELA BELTRA reserves the right to modify the Terms and Conditions of Purchase. The modifications introduced will not be retroactive. If you do not agree with the modifications introduced, we recommend that you do not use our website.

Right of WITHDRAWAL from WWW.SATIATA.ES

The user has the right to cancel an order without giving any explanation. This right is the right of withdrawal established by art. 102 Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws. To cancel an order you can use the attached form (withdrawal model) or you can notify it by email to EVA@SATIATA.ES or by postal mail to the address CALLE PARTIDA CACHAPETS Nº 160, ALICANTE (CREVILLENTE), 03330. If you send us an email or written communication, please include the details of your order to help us identify it. The withdrawal period will expire 14 calendar days from the day on which you or a third party indicated by you, other than the carrier, acquired material possession of the goods or in the event that the products that make up the order are delivered separately, to the 14 calendar days from the day on which you or a third party indicated by you, other than the carrier, acquired material possession of the last of the aforementioned products. Once the right of withdrawal has been exercised, the user must send the delivered products to the indicated address (EVA MARÍA CANDELA BELTRA / CALLE PARTIDA CACHAPETS Nº 160, ALICANTE (CREVILLENTE), 03330), thereby assuming the return costs. Please note that if you decide to return the items to us postage collect we will be authorized to charge you for any costs we may incur. The right to withdraw from the contract will apply exclusively to those products that are returned in the same conditions in which the customer received them. No refund will be made if the product has been used beyond simply opening it, products that are not in the same conditions in which they were delivered or that have suffered any damage, so you must be careful with the the product/s while they are in your possession. Please return the item using or including all of its original packaging with all tags. Please do not remove the tags until you are sure you want to keep each item. After examining the item we will inform you if you are entitled to a refund of the amounts paid. If the return includes the entire purchase, the correct procedure has been followed and the products are new and unused, we will refund the total purchase amount plus shipping costs within 14 days of receiving the order. cancelled. If the return only includes part of the order, the correct procedure has been followed and the products are new and unused, we will only refund the value of the returned products, without shipping costs.

VIRUSES HACKING AND OTHER COMPUTER ATTACKS

The user must not misuse this website by intentionally introducing viruses, trojans, worms, logic bombs or any other program or material that is technologically harmful or harmful. The user will not try to gain unauthorized access to this website, to the server on which said page is hosted or to any server, computer or database related to our website. The user agrees not to attack this website. Failure to comply with this clause could lead to the commission of infractions classified by the applicable regulations. We will report any breach of these regulations to the relevant authorities and will cooperate with them to discover the identity of the attacker. Likewise, in the event of breach of this clause, you will immediately cease to be authorized to use this website. We will not be liable for any damage or loss resulting from a denial of service attack, virus or any other technologically harmful or harmful program or material that may affect your computer, computer equipment, data or materials as a result of your use of this website or of downloading content from it or to those to which it redirects.

INTELLECTUAL PROPERTY AND COPYRIGHT

The user recognizes and consents that all copyright, registered trademark and other industrial and intellectual property rights on the materials or content provided as part of the website correspond at all times to EVA MARÍA CANDELA BELTRA. The user may use said material only in the way expressly authorized.

APPLICABLE LAW AND JURISDICTION

The use of this website and the contracts for the purchase of products through it will be governed by Spanish legislation. Any controversy that arises or is related to the use of the website or with said contracts will be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals.
You can make any complaint and claim to EVA MARÍA CANDELA BELTRA via email MAIL or by postal mail to the address CALLE PARTIDA CACHAPETS Nº 160, CREVILLENTE (ALICANTE), 03330.